"Putting residents first means improving services, investing in our homes, and building a stronger organisation."
Our 2026 Annual Report and Financial Statements set out the progress we’ve made over the past year, including delivery against our regulatory improvement priorities, investment in existing homes and steps to strengthen governance and financial resilience.
The report highlights the progress we’re making to improve the quality, safety and sustainability of our homes, strengthen governance, assurance and risk management, and build a more resilient organisation. It also demonstrates how we are investing in existing homes while maintaining our commitment to delivering affordable housing and supporting thriving communities.
We have continued to make progress against our regulatory compliance plan and remain focused on delivering the improvements that matter most to residents. While there is more to do, we are building strong foundations for the future through improved services, greater accountability and long-term investment.
Despite a challenging operating environment, we remain financially resilient. During the year we maintained strong liquidity, successfully raised a £250 million sustainable bond and reduced net debt, helping ensure we can continue investing in our homes and communities over the long term.
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Financial resilience and sustainability
We remain financially resilient despite a challenging operating environment, with £756.9m turnover, £869.8m available liquidity and an additional £250m sustainable bond raised during the year. We also reduced net debt by £91m, strengthening our long-term financial position.
Investing in homes and communities
We continue to invest in the quality, safety and sustainability of our homes. During the year, we invested £47m through our planned investment programme, improved 2,587 homes, completed 147,000 repairs and delivered 740 new homes.
Delivering on regulatory turnaround priorities
We have made progress on our regulatory improvement programme, completing the majority of planned actions by year end. Alongside strengthened governance arrangements, this work is helping build a more resilient, resident-focused organisation.
